FAQs

If you have any additional questions, please feel free to send us a message through our Contact Us page, or the Chat Box at the bottom right of the screen. 

How do I place an order for Acrylic Invitations?

Do you have a minimum order quantity?

Yes, we have a minimum order quantity of 50 Invitations per order. In some instances, we are able to offer less than 50 Invitations on some invitation styles for an additional $0.75-$1.25 each (additional price varying on the invitation style), but no less than 35 Invitations.

What payment methods do you accept?

Right now we accept payments via PayPal, Zelle and Affirm. If you don't have a PayPal account, you can still submit an order using a debit or credit card by checking out on PayPal as a guest. You will select the "Pay with Debit or Credit Card" button on the pop up window. You do not need to create a PayPal account in order to submit an order.

For Zelle Payments, please send full payment to invitationsbyluissanchez@gmail.com via Zelle through your mobile banking app.You must submit the payment within one hour of placing the order on my website. If payment isn't received within an hour, your order will be canceled and you will have to resubmit the order. 

For Affirm payments, you will need to create an account which you can do through the Affirm App. 

How will I receive my design proof?

Once your order is placed, we will begin working on your design within 24 hours and send it to the email address that you include on the order. Please make sure you are checking your correct email account for emails from us. If you do not answer our email within a week, we will send you the design via text message using the number included on the order. We will not begin printing until you give us the approval on the design.

I need my Invitations ASAP, can I place a Rush Order?

If you'd like to place a Rush Order, please contact us prior to submitting your order. Some designs can be rushed, but not all. This will vary on the current stock we have with us. Depending on the design, a Rush Fee of $50 will be added to your order. We need at least two weeks to work on your rush order, so please plan with enough time for you to hand your invitations out to your guests.

Are envelopes included in the price?

Yes, all invitations will include their mailing envelopes. The color of the envelope will match the color of the invitation you choose. You can also request a color in the Notes to Seller box at checkout. 

How much is Shipping?

Shipping is free on all orders! Orders are shipped using USPS Priority Mail services, and rush orders are shipped with FedEx.

How long will it take for my order to arrive?

This will vary on the amount of invitations and the design you choose. Most Laser Cut Invitation orders can be completed within 2-3 weeks. Acrylic Invitation orders take around 3-4 weeks to complete. And Vellum Invitation orders can take around 1-2 weeks. This is something we can discuss when placing your order.

Do you offer RSVP Cards/Detail Cards/Reception Cards/etc.?

Yes! We offer additional insert cards at an additional price. RSVP Cards will be an additional $1.00 each (Small Response Envelope included). Additional insert cards will be an additional $0.75 each. The cards will match the design of the Invitation Card you choose. 

Can I change the color of the Invitations to match my theme?

Yes! All Invitations are 100% Customizable to best fit your event color scheme and theme.

Am I able to purchase a Sample Invitation before placing the full order?

We only have Samples available for certain designs. Please DO NOT place an order for one invitation set. We have a designated listing on our website for Sample Invitations. If we don't have a sample available, we will gladly email you a Digital Proof for free of the Invitation with your information on it so you can get an idea of what it would look like prior to placing the full order.